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Service Desk Support Information

WINTER TERM & CHRISTMAS/HOLIDAY BREAK 

The Service Desk will be providing limited support while Murray State University is closed for the Christmas/holiday break as follows:

Account/login support will be available from 10:00 AM-2:00 PM on December 18-21 (Monday-Thursday) and December 26-28 (Tuesday-Thursday). Those needing assistance should email the Service Desk at msu.servicedesk@murraystate.edu. Please include your name, M-number or username, and a phone number so the Service Desk can contact you.

Canvas/Winter Term support will be available from 10:00 AM-2:00 PM on December 18-21 (Monday-Thursday) and December 26-28 (Tuesday-Thursday). Those needing assistance should submit a ticket via the Support Site.

The Service Desk and all Murray State University offices will resume normal hours on Tuesday, January 2, 2024 at 8:00 AM.

 

FALL 2023

The Service Desk is providing limited support during extended hours for the spring semester! Support is available for faculty, staff, and students by calling 270.809.2346 during the following extended hours:
- Monday-Thursday, 4:30 PM - 12:00 AM
- Friday, no extended hours
- Saturday, 10:00 AM - 4:00 PM
- Sunday, 1:00 PM - 9:00 PM
Please note that these hours are subject to change. Not all technology support is available during extended hours. You can also find 24/7 support by clicking the "Support" button above or by going to support.murraystate.edu.

 

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