Telecommunications

Basic Phone System Features

Adjusting Angle of Phone Base: Depress the foot stand button on right side of the phone while lifting up or pushing down the phone base.
Adjusting Contrast: Press the Settings button and select User Preferences and then Contrast.
Adjusting Ringer Type: Press the Settings, select User Preferences and then Rings.  You may choose different ring types for each line on your phone.

To adjust ringer volume, press the Volume button while the handset is in the cradle.  Volume settings for handset, headset and speakerphone must be adjusted separately while in use; then press the Save softkey to set the volume level.

Press the ? Help button once, then press any button for information or wait for a Help menu to be displayed.

Press the Directories button to access logs of Missed, Received and Placed calls.  Once the desired entry is located, use the softkeys for more info. A maximum of 100 records are stored in each of these logs and are collected for each line on your phone. You may use the Edit Dial softkey to edit the number and dial, if desired.

The Corporate Directory may also be selected from the directory list.  You may enter criteria for first name, last name or number and press Search to locate qualifying entries. 

Place a call by lifting the Handset, pressing the Line button for your extension, the Speaker button, the New Call button, the Headset button or a Speed Dial button.  For international calls, press the # sign after dialing to send your call. NOTE:  For emergency dialing, press 9,911 or 911.

Place a call on  Hold, by pressing the Hold softkey.  To return to the call on hold, use the Resume softkey.  If multiple calls are on hold, use the Navigation button to select the desired call before pressing Resume, or press the blinking Line button of the call you want active before you press Resume.

To transfer a connected call:

1. Press the Transfer softkey and enter the number
2. Either press Transfer again immediately when you hear the call ringing to release the call or wait for the transfer recipient to answer then press Transfer again
3. If the recipient is unable to accept the call, press EndCall, then Resume to return to the original call.

To transfer a call directly to voice mail:

1. During the call, press the Transfer softkey
2. Press *
3. Enter the extension to which you want to transfer
4. Press Transfer

To call forward your phone to another extension, press CFwdALL softkey and enter desired extension.  You will hear a short beep and a forwarded message will show on your phone screen.  To remove the call forward, press the CFwdALL softkey again.

You may “park” a call so you or someone else can retrieve it from another room.  To park the call:
Press Park (you may need to press the more softkey).  This prompts your phone to store the call.  NOTE THE CALL PARK NUMBER displayed on the screen and hang up. The call will be parked for 2 minute. If not retrieved within 2 minutes, it will ring back to the phone number that parked the call.

To retrieve the parked call, enter the call park number from any IP phone.

To place a conference call:
1.   Get the first conferee on the line.
2.   Press the More softkey and then Press Confrn (automatically puts your call on hold and gives dial tone to add next party to call).
3.   Enter next conference participant’s phone number
4.   After call connects press Confrn again to add the new party to the call.
5.   Follow this procedure to add each participant.  NOTE: Six connections, including the initiator, are the maximum number of connections allowed in a conference call.