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Blackboard Support Tools

Known Issues: Course Management How-To's: Blackboard Resources: Pedagogical Resources:

Listed below are topics that you may want to consider as you develop your course syllabi and policies.

  • Computer Requirements & Security Settings 
  • Gradebook Policy 
  • Print out Receipts 
  • Virus Protection 

For strategies and techniques, visit our Technology Tips page.

Blackboard How-To's:

Attention! Fill out the Blackboard Course Form to create a new course or copy an existing course.

To Create a New Blackboard Course:
Fill out the Blackboard Course Form.

To Reuse a Blackboard Course:

Fill out the Blackboard Course Form to copy an existing course and rename it with new semester and section numbers. Your previous course will remain on the server for 12 months.

The new course will include all previous items, except for the student roster.

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Student Enrollment:

The student rosters will automatically be loaded to the E-Study courses when the rosters are made available. This will eliminate the need for instructors to send a separate email when they are ready for students to be added.

To prevent students from accessing your course before a desired time, change the Course Availability under Course Settings.

If you need to have students or TA's added manually, send an e-mail to e.study@murraystate.edu with their first and last name and the last 4 digits of their SSN.

Students who are on probation or who have unresolved payment issues will appear in the course on the day AFTER the problem has been resolved.

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To Make a Course Available:

  1. Log into your course.
  2. Click on the Control Panel button.
  3. Click on the Course Settings button in the Course Options area.
  4. Click on the Course Availability link.
  5. Select the radio button marked Yes beside the Make Course Available: prompt.
  6. Click on the Submit button.

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To Provide Guest Access:

  1. Log into your course.
  2. Click on the Control Panel button.
  3. Click on the Course Settings button in the Course Options area.
  4. Click on the Guest Access link.
  5. Select the radio button marked Yes beside the Make Course Available: prompt.
  6. Click on the Submit button.
If you prefer that Guests not have access to your course, select the radio button marked No.

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To Keep Students' Records if They Have Dropped Your Course:

If you wish to keep the records of a student who has dropped the course, you can set the user's course properties to Unavailable. This will prevent the student from receiving future e-mail messages that you send to the course.

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To Export (Backup) your Gradebook:

Go to How to Export Your Gradebook from Blackboard for instructions.

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To Export a Course:
Exporting is performed by instructors. Exporting creates an offline zipped version of the course on the instructor's computer. It does not affect the online version of the course.

  1. Log into your course.
  2. Click on the Control Panel button.
  3. Click on Course Utilities link under Course Options.
  4. Click on Archive Course link.
  5. Click in the checkbox beside the pieces of the course that you wish to save.
  6. Click on the Submit button.
  7. Click on the link that says "here" to save your file. 
  8. Click on the Save File button. 
  9. Make a note of the directory that you are saving the .zip file into. 
  10. Click on the Save button. 

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To Delete a Course:
If you have a course on Blackboard that you do not plan to use again and would like deleted, please e-mail us.

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RacerNet | E-Study Center | Murray State Homepage

Created and maintained by the Center for Teaching, Learning & Technology (TLT) at Murray State University. Questions and comments should be directed to e.study@murraystate.edu

Last updated December 8, 2004