Mission of Unit/Sub-Unit

Expected Outcomes

Assessment Measures and Standards Key Performance Indicators

1. To provide follow up for students identified by faculty as not doing well in a class.
(MSU Characteristic 8)

2. To solicit information from university on initiatives to improve retention.
(MSU Characteristic 1)

3. To focus on freshmen initiatives that relate to retention.
(MSU Characteristic 8)

4. To initiate and maintain contact with freshmen parents via a list serve & parent’s newsletter.
(MSU Characteristic 8)

1. Initial contact within 48 hours (phone or letter) of receiving retention alert notification.

2. From meeting regularly with the Retention Committee, a recommendation was made that the PIN/Advisor hold system be implemented for Fall scheduling 2003.

3. Freshman Year Leader program restructured through residential colleges. 99% of all freshmen assigned to an FYL.

4. Parents will receive three newsletters per semester with crucial information, important dates, and strategies for helping their students be successful at school.

1. In most cases met except in peak reporting times (i.e. prior to midterms).

2. Initiative in process. Pilot program to be implemented during spring semester 2003 for freshmen only.

3. Documented by ninety-five Freshman Year Leaders; ongoing contact with freshmen is assured throughout the fall semester, 2003.

4. Completed.

1. Adjust timeframe to 72 hours; seek more assistance from Graduate Assistant.

2. Results from spring scheduling will determine if PIN/Advisor hold will be expanded to other classifications of students.

3. Feedback at the end of the semester from FYL and freshmen actively involved in the program will help assess the success of the program.

4. Feedback positive. Program will continue.