Murray State Mandatory Email Password Change FAQ

 

Exactly what is going to happen to our email accounts?

All university email accounts - students, faculty, staff, guests and departments must have the password changed between May 2 at 8:00 am and May 23 at 6:00 pm. This means that your password on May 23 must be different from your password on May 2. Listservs are not affected.

I'm not receiving my mail since I changed my password.

CAUTION! On the Settings page in Webmail, there are optional fields for forwarding your mail to a different email address. If the checkbox circled below is selected (a checkmark appears in the box) and there is no forwarding address in the "Forward mail to" textbox, all incoming messages will not be delivered. Any incoming messages sent to you while this box is selected cannot be retrieved.

If you do not want to forward your messages to another account MAKE SURE that the checkbox is not selected.

I changed my password before May 2. Do I have to change it again?

Yes - all university passwords for faculty, staff, students, guest and departmental accounts must be changed by their owner between May 2 and May 23, 2005. This includes users who changed their passwords before May 2. Users will need to select a different new password (i.e. something different than the password that was in place May 2).

When is the deadline for changing my password?

May 23rd, 6:00 p.m.

How do I change my password?

Instructions for changing your password are at http://campus.murraystate.edu/mailhelp/newemail.html
If you have instructed your email client (such as Outlook) to remember your password you may need to change the settings in the client to recognize your new Password.

What is a strong password? How do I create one?

A strong password is one that is difficult to break. See http://campus.murraystate.edu/mailhelp/password_tips.htm for tips on creating a strong password.

What will happen if I don't change my password before May 23rd?

Your password will automatically be set to a random number/letter combination. To reset your password and gain access to your email account:
Students: Go to https://campus.murraystate.edu/onestop/fixmyemail/
Faculty/staff: Call 809-6116.

What if I don't know my Password?

If you have waited until after May 23 and your Password has been reset, or if you have just forgotten your password:
Students: Go to https://campus.murraystate.edu/onestop/fixmyemail/
Faculty/staff: Call 809-6116.

What should I do if I can't access a computer to change my password before May 23?

Call Dena Rowe at 809-6116 for further assistance.

I have my murraystate.edu email forwarded to another email account. Must I still change my password?

Your mail will continue to be forwarded regardless of the password on your account. However we strongly recommend that all users follow this procedure to know and manage their own email password.

Will this affect departmental email accounts?

Yes. This change affects ALL murraystate.edu email accounts. It does not affect listservs.

How does this affect my Blackboard, Network, Computer, or PIN account?

This change ONLY affects your email password. Access to all other university systems will stay the same.