MSU Webmail User Guide
If you
are needing information that does not appear on our site, you can download
the ModusMail User Guide (PDF file) at http://campus.murraystate.edu/mailhelp/MWebMail42.pdf.
NOTE: The PDF file requires Acrobat Reader and is 4.1MB.
CAUTION!
On the Settings > Options page in Webmail, there are optional fields for forwarding your mail to a different email address. If the checkbox circled below is selected (a checkmark appears in the box) and there is no forwarding address in the "Forward mail to" textbox, all incoming messages will not be delivered. Any incoming messages sent to you while this box is selected cannot be retrieved.
If you do not want to forward your messages to another account MAKE SURE that the checkbox is not selected.
New Users:
- STUDENTS: To activate your email account, go to https://campus.murraystate.edu/onestop/fixmyemail/.
- FACULTY/STAFF: Contact CTLT at (270) 809-6116 or stop by our office at 310 Applied Sciences North to activate your email account.
Your Email Account Information
- Your email account will be created one business day after you have scheduled for classes the first time.
- You can confirm that you have an email account and learn what
your email address is by logging in to the PIN
system.
Webmail Login Information
- Go to the Webmail Login screen (https://webmail.murraystate.edu/).
- Enter your User Name and Password. (Your user name is usually your firstname.lastname)
- Click on the Log In button.
For more information, see Logging In.
Changing Your Password
- Instructions for changing your password can be found at http://campus.murraystate.edu/mailhelp/password.htm.
- Tips for creating a strong password: http://campus.murraystate.edu/mailhelp/password_tips.htm
- Students who do not know their password should go to https://campus.murraystate.edu/onestop/fixmyemail/ to gain access to their email account.
- Faculty/staff who do not know their password should contact CTLT at (270) 809-6116 or stop by our office at 310 Applied Sciences North to gain access to their email account.
- For more information, see: http://campus.murraystate.edu/mailhelp/password_faq.htm
Setting up Outlook from Your Home ISP
To check your @murraystate.edu account in Outlook or Outlook Express using an external Internet Service Provider (ISP), see Setting up Outlook from Your Home ISP.
Anti-Spam Filtering
You can manage potential spam messages through your personal settings. The settings are managed through Webmail; however, they affect the messages and reports that are sent to your primary email client and address. For more information, visit Changing Your Anti-Spam Settings.
Quarantined Messages
Messages that may be harmful or spam may be filed in the Quarantine section of Webmail. You can adjust your Quarantine and Reports settings so that an email message (report) periodically lists the messages that are in your Quarantine folder. These reports are sent to remind you to check the Quarantine folder in case legitimate messages have been filtered.
For information about setting the frequency with which the reports are sent to you, visit Changing Your Quarantined Messages Report.
For information about checking or releasing your quarantined messages, visit Changing Your Quarantine Settings.
For information about forbidden (blocked) file attachments, visit Forbidden File Extensions.
Vacation (Auto-Reply) Message
Within Webmail, you can create an automatic-reply message that will be returned to anyone who sends you an email. For instructions on enabling and disabling this feature, visit Creating a "Vacation" Auto-reply Message.