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TLT Office 762-2535

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RacerNet

What You Need to Know about the New Murray State University Email System

On December 29, Information Systems upgraded the Murray State email system.
Mail was copied from the old system to the new system. No mail should have been lost during this process.
Defaults for new mailbox sizes have increased from 1.5 MB to 5 MB.

 

Password Changes for Everyone:

All user passwords were reset to the last 4 digits of the Social Security Number (SS#). We recommend that you change your password immediately.

Users of Eudora, Outlook or similar mail programs should notice no change with the exception of their passwords being reset (see above).

1. You should change your password in Webmail.
2. Make sure to log out of Webmail once you have changed your password.
3. Then, you can log in to Eudora, Outlook, or a similar mail program to read your mail.

 

Departmental Account Passwords:

Owners of Departmental accounts should contact modus@murraystate.edu for their new passwords.

 

Account Management Features:

Many account management tasks can now be performed via the new Webmail. This means that users can log into Webmail, set their preferences, then use their primary mail program.

Some examples of account management features available via Webmail include:

• Set your personal SPAM filtering preferences
• Change your email Password
• Find out how much space you are using
• Import/Export address book
• Set a vacation (auto-reply) message
• Forward your mail to a different account

 

Pop-Up Blockers:

If you have trouble creating a new email message in Webmail, check to see if you have a pop-up blocker installed on your computer. Users of Webmail will need to disable pop-up blockers to be able to access all features of the new Webmail system (including composing new messages).

If you are not able to create, forward, or reply to a message, that is a good indication that a pop-up blocker is installed on your machine. You may trying holding down the [Ctrl] key or the [Shift] key while clicking on the link. Many commercial pop-up blockers use these commands to open a blocked window.

For instructions on disabling pop-up blockers, refer to your pop-up blocker manufacturer's information. You may also find links to information for your browser or pop-up blocker program on the Email FAQ.

 

Specify Your Name for the From Line:

By default, Webmail does not provide a name in the From: line for email messages that you send, so it is important that you make this change. If you do not specify that your name should appear, your recipients will not see any name in the From line, and they may delete the message without opening it.

To specify that your name should appear in the From Line:

1. Click on the Settings tab in Webmail.
2. Click on the Options button in the left column.
3. In the "Your Name" field, enter your name as you would like for it to appear in the From line of the messages that you create.
4. Click on the Save Settings button at the bottom of the screen.

 

For Further Information:

See the Webmail User Guide or the Email FAQ Page for assistance using the new Webmail.

Watch RacerNet for CTLT Training Workshops on the new mail system in January.

 

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Created and maintained by CTLT,
Center for Teaching, Learning & Technology
Murray State University.
Last updated December 22, 2003. ©Murray State University, 2003.