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Changing Your Quarantine Settings

If you want to make adjustments to your e-mail account, you must be logged into the Murray State Modus Webmail client. Open the Webmail login page. A new window will open and you will not be redirected from this page.

Quarantine is the area in which messages that are filtered by the Anti-Virus and Anti-Spam software of the Webmail server are stored. When a message is delivered to your Quarantine folder, a Report is generated to let you know that messages are being delivered to that folder. These Reports are sent to remind you to check the Quarantine folder in case legitimate messages are filtered there. You have the ability to set the frequency with which the reports are sent to you. For more information on Reports, follow this link: Reports. Follow this link, Anti-Spam, to learn how to block Spam messages into Quarantine.

  1. Click on the folder named "Quarantine":

    webmail quarantine button

  2. Select any message you would like to remove from the Quarantine area and have delivered to your inbox by clicking in the corresponding checkbox.

    a graphic illustrating what the quarantined messages interface looks like

  3. When you have selected the messages you would like delivered to your inbox, click on the drop-down arrow to the right of "Select Action".
  4. Select "Release messages".

    5. release button

  5. When you select "Release and Report messages as Legitimate email", your preferences will be saved. All messages from that sender will be delivered to your inbox.
  6. Alternately, you may select messages and click on the "Delete & Purge" link at the top-left of the quarantined messages area.