After Hours Support
Beginning Monday, March 24, the University Helpdesk will offer extended hours through the end of the semester. New hours will be 8:00am to 7:00pm Monday to Thursday, and 8:00am to 5:00pm on Friday.
During the after-hours period (4:30pm to 7:00pm Mon-Thurs, 4:30pm to 5:00pm Friday), the Helpdesk will be closed to walk-ins, but will continue to offer support to users over the phone at 809-2346. If a question or problem cannot be answered over the phone, a work order will be placed and handled the next business day.
Your feedback on this new program is important to us. If you have a comment, please email it to helpdesk@murraystate.edu.
New Password Policy
Information Systems is implementing a new password policy that will affect all users on campus. For more information, check out our
Password Policy Information page and our
Tips for Remembering Your Password
.
New Daylight Savings Time
This site is designed for both student and faculty/staff support. Some pages are still under construction, so please bear with us. We hope this will become a useful and frequent tool for answering your questions concerning programs used on the university.
As always, we do our best to assist you with your computer problems.
Questions/comments/concerns about this site would also be greatly appreciated. You may email
helpdesk.webmaster@murraystate.edu or call 270 809 2346.
Wireless Access
To view the lastest information about the Wireless network
click here.
Remote Helpdesk SupportClick here for instructions on connecting to helpdesk support personnel remotely
Cleaning up your machineIf your machine is running noticeably slow
click here for some tips
