Technical Problem Report for Blackboard and Collaborate

Please submit the following information. We will contact you as soon as possible to resolve your problem.

* indicates required fields.

* Name:
* murraystate.edu Email Address:
* Phone Number:
* Class and section with problem (ex. Eng 101-01):
* Problem occured during term (ex. Fall 2010):
* Location:	--Location-- Home Main Campus Hopkinsville Campus Fort Campbell Campus Henderson Campus Madisonville Campus Crisp Center Other
If your location is on-campus, please give the building and room number:
* What was the type of connection you were using?	--Connection Type-- Dial-Up DSL (fast) Cable Modem (fast) LAN Cell Phone card Not Sure
* Were you using wireless access with this connection?	--Wireless-- Yes No Not Sure
* Time and date of problem (ex. 8:00am 1/1/2006):
* My computer platform is a:	PC Mac
* My computer model is a:	Desktop Laptop Tablet PC
* What operating system were you using when you encountered this problem? How do I tell?	--OS-- Windows 7 Windows Vista Windows XP Windows ME Windows 2000 Windows 98 Other Windows Distribution Mac OS X or later Mac OS 9 or earlier Other or Unknown
* What browser and version were you using when you encountered this problem? How do I tell?	--Browser-- AOL browser Chrome Firefox 3.6 Firefox 2.0 Other Firefox version Internet Explorer 9 Internet Explorer 8 Internet Explorer 7 Other Internet Explorer version Mozilla Netscape Navigator Safari Other or Unknown
What version of Java are you running?
Please describe your problem in detail— If possible, please include any error messages you see. (examples):