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| QUESTIONS AND
ANSWERS |
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| General Billing
Information |
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| Q. |
What charges are due at the
beginning of the semester? |
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| A. |
All tuition, fees, room, meal plan
and miscellaneous charges on your account must be paid in full by noon
on the due date shown on your initial billing statement unless you have
made payment arrangements with required payment. (See Payment Plan Option.) |
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| Q. |
How can I make payment on my
account? |
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| A. |
Check and money order payments with
student name and University Account Number included may be mailed to
Murray State University, Cashier Office, 200 Sparks Hall, Murray, KY
42071. Each remittance of payment by check is considered
authorization to convert that particular check into an electronic fund
transfer. If your check is unable to be converted, it may be
processed as a Check Replacement Document drawn against your
account. Credit or debit card (MasterCard, Discover and
American Express) may be made on-line through myGate. |
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| Q. |
Do I have to make payment
arrangements every semester? |
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| A. |
Yes and this is done through your
myGate account. |
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| Q. |
If I decide not to return to the
university can I assume that the Bursar will cancel my classes and
remove related charges from my account? |
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| A. |
No. To assure that your
registration has been canceled, you must notify, in writing, the
Admissions and Registrar's Office, P.O. Box 9, Murray, KY 42071-0009. |
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| Q. |
When and where will billing
statements be sent? |
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| A. |
Initial semester billing statements
will be available on your myGate account mid April for the summer
semester, mid July for the fall semester and mid November for the
spring semester to students who have prescheduled. Students
scheduling classes
during late registration will not be sent a bill. After classes
begin, statements will be mailed on a monthly basis (approximately the
20th of each month) to all enrolled students who have an outstanding
account balance. |
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| Q. |
What happens if I fail to make
payment arrangements? |
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| A. |
Students who fail to
make payment in full or make acceptable payment arrangements with
required payment by noon on the due date shown on their billing
statement for the semester will have
their class schedule dropped (purged). A continuing or returning student who
reschedules classes after an initial schedule was purged will be
assessed a
$25 late payment fee. |
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| Murray State University Payment Plan (MSUPP) | ||||
| Q. | How is the MSUPP amount determined and can it be changed? | |||
| A. | The
MSUPP contract is
calculated on a semester basis. The total
allowable charges (tuition, housing, meal plan, and fees) less
financial
aid/scholarships/third party authorizations for a semester result in
the MSUPP contract amount. At the beginning of each fall and
spring semester this contract amount is then divided into four
payments. Payments are due in August, September, October and
November for the fall semester and December, February, March and April
for the spring semester. (Accounts with a balance of $200 or less
will be due in full.) The contract amount is calculated each semester. Changes in your financial aid, tuition course fee(s), housing, or meal plan will be reflected in the monthly amount due. |
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| Q. |
Stafford Loan and PLUS
Loan amounts are estimates. The actual dollar amount will vary
due to origination and bank fees. How will this affect my MSUPP
contract amount for the semester? |
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| A. |
Participants in the
MSUPP will have their contract amounts adjusted to reflect the
origination and bank fees (see example above). Monthly payments
will be adjusted after the actual loan is credited to the student
account. |
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| Financial Aid | ||||
| Q. |
I am a new
undergraduate student this semester receiving a Stafford Loan.
Will there be a delay in receiving these funds? |
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| A. |
The federal government
requires a delay for the first disbursement of Stafford Loans for
30 days from the first day of class for first time, first year
undergraduate borrowers. You may contact the Student Loan
Accounting Office
by telephone (270) 809-2691, by mail to Student Loan Office, Murray
State University, 200 Sparks Hall, Murray, KY 42071-3312, or
e-mail
to Student.Loans@murraystate.edu,
if you have questions concerning your loan disbursement. |
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| Q. |
I have not received my
financial aid award notification. What should I do? |
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| A. |
Financial aid award
notifications are sent from the Student Financial Aid Office. You
may contact the Student Financial Aid Office at (270) 809-2546
concerning
the status of your award. |
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| Q. |
How will I receive my
financial aid? |
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| A. |
All PELL Grants, State
CAP Grants, SEOG Grants, Nursing Loans and Perkins Loans will be
applied directly to your account provided you have met all requirements
for receiving your aid. Subsidized Stafford Loans, Unsubsidized
Stafford Loans and Parent PLUS Loans will be applied directly to your
account if your lender participates with Murray State University in the
Electronic Funds Transfer (EFT). You must authorize your lender
to make EFT
disbursements of your loan by checking the EFT block on your promissory
note; otherwise, you will need to pick up your loan check in the
Student Loan Office on or after the first day of classes each
semester. You should contact your lender to determine if they
participate with
MSU in the EFT. If you have not prescheduled classes or signed
the required loan paperwork, financial aid awards will not be credited
to your account. |
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| Q. |
How will I receive my
excess financial aid funds? |
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| A. |
All financial aid
residual balances and refund balances will be mailed or directly
deposited into the students bank account. This can be found on
the Money tab on the students myGate account. If the total
amount of financial aid applied to your account exceeds the amount of
tuition/fee/housing/meal plan charges you owe, a residual refund will
be
processed accordingly to how the student has their myGate account set. |
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| Tuition and Fees | ||||
| Q. |
How do you determine the
tuition rate that appears on my bill? |
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| A. |
Students taking WEB/KYVU
courses will pay the hourly tuition rate, as listed in the schedule
of fees, times the number of
WEB/KYVU hours scheduled. (WEB/KYVU
course
tuition and fees are separate and in addition to REGULAR tuition and
fees.) Full-time students (undergraduates taking at least 12 hours, excluding WEB/KYVU courses, and graduates taking at least 9 hours, excluding WEB/KYVU courses, per semester) will pay the full-time rate listed in the schedule of fees. Part-time students (undergraduates taking fewer than 12 hours, excluding WEB/KYVU courses, and graduates taking fewer than 9 hours, excluding WEB/KYVU courses, per semester) will pay the part-time rate, as listed in the schedule of fees, times the number of hours scheduled. |
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| Q. |
What counties in
Tennessee qualify for in-state tuition rates? |
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| A. | This agreement is currently under
review by the states of Kentucky and Tennessee. |
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| Q. |
What
Counties in Illinois, Tennessee and Indiana qualify for a tuition
discount? |
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| A. |
Students admitted for
Fall 2004, and thereafter, from Massac county in Illinois; Montgomery
county in Tennessee; or Posey, Vanderburgh or Warrick counties in
Indiana will be assessed out-of-state tuition. A tuition discount
will be credited for the difference between Murray State University's
out-of-state tuition and in-state tuition. |
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| Housing and Meal Plans | ||||
| Q. |
I am classified as a
freshman or sophomore. Am I required to live in university
housing
and purchase a meal plan? |
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| A. |
Freshman and sophomore
students must reside in university housing during the fall and spring
semesters. Anyone with fewer than 30 semester hours earned is
classified as a freshman, and anyone with 30 or more hours but fewer
than 60 semester hours earned is classified as a sophomore. (See
the Schedule
of Fees for housing
requirements.) Freshman and sophomore students living in the residence halls must purchase a meal plan. Freshman and sophomore students may purchase any of the Residential Plans. Junior and senior students may choose from any of the Residential or Commuter Plans. There are 19 meals per week served on campus starting Monday breakfast through Sunday dinner. A student may eat only three meals per day except on Saturday and Sunday when only two meals per day are served. Students who select a specific number of meals per semester will have their choice of 0-19 meals per week (based on the meal plan selected) unil their maximum number of meals purchased is consumed. Students who select the Block Plan will have a combination of meals and flex dollars, which can be used like cash at Winslow. |
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| Q. |
How may I obtain exemptions
from the housing and meal plan requirements? |
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| A. |
Exemption from housing
requirements must be obtained in writing prior to the first of classes
from the Housing Office, P. O. Box 9, Murray, KY 42071-0009.
Exemption from meal plan requirements should be obtained in writing
prior to the first of classes from the Racer Card Office, Murray State
University, 101 Curris Center, Murray, KY 42071-3356; however,
meal plan exemption may be obtained through the first four weeks of
classes. Exemptions are normally granted by virtue of age (over
21), military service, marital status or commuter status. |
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| Q. |
My bill indicates I
have requested a different meal plan than I would actually like to
have. How do I change my meal plan? |
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| A. |
Written notification
including student name, social security number and meal plan requested
should be sent to the Racer Card Office, Murray State University,
101 Curris Center, Murray, KY 42071-3356. (Freshmen and
sophomores are required to have a meal plan if they live on campus.) |
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| Q. |
How do I set up a
declining balance account? |
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| A. |
Students may elect to deposit money into a declining balance account. This account may be used at any campus dining location, the University Bookstore, and Copy Express. Freshman and sophomore students may use declining balance in addition to their REQUIRED meal plan purchase Click here for full details on how to set up a declining balance account. | |||
| Scholarship and Stipend Refunds | ||||
| Q. | How will I receive a refund from my scholarship and/or stipend? | |||
| A. |
All
residual balances and refund balances can be mailed or directly
deposited into the students bank account. This can be found on
the Money tab on the students myGate account. |
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Created & maintained by the Bursar's Office, Murray State University |
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