Why do people do what they do?

1/25/98


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Table of Contents

Why do people do what they do?

The medical model v. the ecological model

The medical model

The ecological model

The Systems Impact Model

Impacts of systems in the environment

system = a set of elements that are orderly and interrelated to make a functional whole

boundaries = the repeatedly boundaries = the repeatedly occurring patterns of behavior that characterize the relationships within a system and give that system a particular identity

subsystem = a secondary or subordinate system (a smaller system within a larger system)

homeostasis = tendency for a system to maintain a relatively stable constant state of balance (the status quo)

role = a culturally determined pattern of behavior that is prescribed for an individual who occupies a specific status

relationship = the mutual exchange, dynamic interaction, and affective, cognitive, and behavioral connection that exists between two or more persons or systems

input = the energy, information, or communication flow received from other systems

output = what happens to input after it has been processed by some system

feedback = a special form of input; it involves a system receiving information about its own performance

interface = the point of contact or communication between different systems, organizations, or individuals

differentiation = a system's tendency to move from a more simplified to a more complex existence

entropy = the tendency of a system to progress toward disorganization, depletion, and death

negative entropy = the process of systems toward growth and development

equifinality = multiple means to the same end, i.e., alternatives

The ecological perspective

social environment = the conditions, circumstances, and human interactions that encompass human beings

transactions = communications or interactions with others in their environments

energy = the natural power of active involvement between people and their environments (can be input or output)

interface = the exact point at which the interaction between an individual and an environment take place

adaptation = the capacity to adjust to surrounding environmental conditions

coping = the way people deal with the problems they encounter in life (choosing the best alternative)

interdependence = the mutual reliance of each person upon every other person

People's involvement in multiple systems

Values and ethics

NASW Code of Ethics

Diversity, oppression and populations-at-risk

Discrimination = the prejudgment and negative treatment of people based on identifiable characteristics such as race, gender, religion, or ethnicity

Oppression = placing severe restrictions on a group or institution

The Systems Impact Model

The client system may be an individual, a family or a small group. It is the center of the SIM model

Organizational systems include those structures that process and distribute resources to client systems

Community systems are places where people spend their daily lives living and working

many institutional values are in a state of flux

Social worker system is how the social worker "fits in"

The social worker and organizational systems

The social worker and community systems

Social worker system roles

enabler role - a worker helps a client system become capable of coping with situational or transitional stress

mediator role - involves resolving arguments or disagreements among micro, mezzo, or macro systems

integrator/coordinator role - bringing together parts into an organized whole

general manager role - administrative responsibility for a social agency or other unit

educator role - involves giving information and teaching skills to client and other systems

analyst/evaluator role - analyze or evaluate how well programs and systems work

broker role - helps link clients with community resources and services

facilitator role - serves as a leader for a group experience

initiator role - person who calls attention to an issue

negotiator role - represents an organization, group, or individual trying to wrestle something from other groups or systems

advocate role - involves stepping forward and speaking on behalf of the client system

Author: Bill Allbritten

Email: rose.bogal@murraystate.edu

Home Page: http://www.murraystate.edu/qacd/chs/socwork/socwork.htm

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