Department of Management, Marketing and Business Administration

 

MKT 360-04
PRINCIPLES OF MARKETING
Spring 2008
(3 semester hours)

 

Instructor:            Glynn Mangold
         dept.:           Department of Management & Marketing
         office:          Rm. BB 409E
   telephone:           809-6198
        e-mail:          glynn.mangold@murraystate.edu
office hours:          8:30 – 10:30 MWF; 8:00 - 9:30 TTh; 10:45 – 11:15 TTh   

Time & Location:  9:30-10:45 TTh  Business Building, Rm 252;

  

Course
Prerequisites:        Junior standing
 

Resources:

Kerin, Roger A., Steven W. Hartley, Eric N. Berkowitz, and William Rudelius, (2006), Marketing, 8th edition, Boston:  McGraw-Hill /Irwin ,   ISBN: 0-07-282880-3

 

Catalog
Description:

 

An integrated study of the interrelationship of marketing to the other primary functions of business through an analytical survey of problems related to product planning, pricing, promotion, channels of distribution, and legislation affecting marketing activity encountered in distributing goods and services to markets. Emphasis is on the role of the consumer.
 

Purpose of the Course:

 

The purpose of this class is to provide students with a basic understanding of marketing concepts and tools and to explore marketing's role in the organization.  
 


Objectives:

 

After completing MKT 360, Principles of Marketing, students will:

·        Possess a strong marketing vocabulary. (Assurance of Learning Goal 1)

·        Be able to understand the following marketing concepts: (Assurance of Learning Goal 1)

o       Segmentation, targeting, and positioning strategies

o       Market research

o       Developing, managing and promoting goods and services

o       Buyer behavior

o       Logistics and channels of distribution

·        Have the ability to integrate the strategic concepts of product, price, place, and promotion. (Assurance of Learning Goal 1)

·        Understand the ethical implications of marketing. (Assurance of Learning Goal 4)

·        Recognize the importance of global factors in the marketing environment. (Assurance of Learning Goal 5)

 

 

Assurance of Learning

Bachelor of Arts in Business (BAB) and Bachelor of Science in Business (BSB) programs:  Graduates of the Bachelor of Arts in Business (BAB) and Bachelor of Science in Business (BSB) programs shall be able to:

 

Goal 1:  Fundamental Knowledge

Ø      Demonstrate a fundamental knowledge of the core business disciplines.

 

Goal 2:  Problem-Solving and Decision-making

Ø      Demonstrate effective problem solving and decision making skills in business situations.

 

Goal 3:  Information Technology

Ø      Apply information technology tools appropriately in the analysis of business problems.

 

Goal 4:  Ethical Issues

Ø      Perform a structured analysis of ethical issues in business.

     

Goal 5: Global and Multicultural Dimensions

Ø      Demonstrate knowledge of the global and multicultural dimensions of the modern business environment.

 

Goal 6:   Oral and Written Communication

Ø      Communicate effectively in oral and written formats. 

 

Goal 7:  Foreign Language  [Bachelor of Arts in Business Programs Only]

Ø      Understand, speak, read, and write a second language at the intermediate level.

 

 

Grades:    The course grade will be based on the following:

 

Exam 1                         100 pts.

Exam 2                         100 pts.

Exam 3                         100 pts.

Exam 4                                     100 pts.

Total                                        400 pts.

 

 

                            Grading Scale
                           A = 90 - 100%
                           B = 80 - 89.9%
                           C = 70 - 79.9%
                           D = 60 - 69.9%
                           E = < 60%
 

 

Instructional Activities:

 

Classroom instruction will consist of lecture, in-class discussion, PowerPoint presentations, instructional videos, and four major exams. 

 

 

Examinations:

 

A total of four examinations will be given during the semester.  The exams may consist of multiple choice questions, essay questions, problems, or cases in any combination.  The specific composition of a given examination will depend on the nature of the material to be covered and the learning objectives established for the course.

 

 

Attendance policy:

 

Students missing more than 8 classes will automatically lose a letter grade for the course.  Anyone missing more than 12 classes will automatically fail the course.  No exceptions!

 

Students coming to class more than ten minutes late or leaving class early will be counted absent for that day.  Students coming to class after the roll has been called must accept the responsibility for letting the instructor know of their presence.  The best time to do this is normally at the end of the class meeting. 

 

 

 

 

Make-up tests:

 

All make-up tests will be given during the final exam period along with the final exam.  No exceptions!  

 

 

Extra work:

 

Students will not be allowed to perform additional work (beyond the course requirements) for the purpose of improving grades.

 

Classroom Behavior:

 

Behavior that is disruptive to the classroom experience will not be permitted.  For example, students will not be allowed to disrupt the lecture by talking among themselves while the teacher is speaking.

 

 

Appeals and Grievance Procedure:

 

The appeals and grievance procedure for the College of Business and Public Affairs at Murray State University and for Murray State University can be found at the following URLs:  

·        CBPA Link:  http://www.murraystate.edu/cbpa/PDF/Appeals.pdf

·        MSU Link:  http://www.murraystate.edu/registrar/acad-appeals.htm

 

 

Code of Ethics:

 

The code of ethics for the College of Business and Public Affairs at Murray State University can be found at the following URL:   <http://www.murraystate.edu/cbpa/PDF/Ethics.pdf>

 

 

Academicy Honesty Policy:

 

The academic honesty policy for the College of Business and Public Affairs at Murray State University can be found at the following URL:   <http://www.murraystate.edu/cbpa/PDF/Honesty.pdf>

 


 

Strategic Plan:

 

The strategic plan for the College of Business and Public Affairs at Murray State University can be found at the following URL:   <http://www.murraystate.edu/cbpa/strategic/>.

 

 

Special Assistance:

 

Students requiring special assistance due to a disability should inform the instructor as soon as possible. 

 

 

Observance of religious holidays:

 

All religious holidays will be respected to the greatest extent possible. If class assignment due dates, tests, or other requirements of this class conflict with your observation of a religious holiday, you must notify the instructor a minimum of two weeks in advance so that alternate plans/arrangements may be made. Such advance arrangements will insure that you are afforded equal opportunity and treatment with your fellow students.

 

 

Changes in the syllabus:

 

The class requirements, allocation of points, class schedule, or other aspects of the syllabus are subject to change as dictated by the needs of the specific class and any unforeseen circumstances that may arise.

 

 

Statement of Affirmative Action and Equal Opportunity:

 

Murray State University does not discriminate on the basis of race, color, national origin, sex, religion, marital status, age, or disability in employment, admission or the provision of services, educational programs and activities, and provides, upon request, reasonable accommodation including auxiliary aids and services necessary to afford individuals with disabilities an equal opportunity to participate in all programs and activities.  For information regarding nondiscrimination policies contact the Office of Equal Opportunity, 270-762-3155 (V) or 270-762-3311 (TDD). 

 


 

Day/Date                      Classroom Activity

 

T   Jan 15         Chapt 1 -- Creating Customer Relationships And Value Through

Marketing

 

Th Jan 17         Chapt 3 -- Scanning The Marketing Environment

 

T  Jan 22          Chapt 3 -- Scanning The Marketing Environment

 

Th Jan 24         Chapt 4 -- Ethics And Social Responsibility In Marketing

                                   

T  Jan 29          Chapt 9 -- Identifying Market Segments And Targets

 

Th Jan 31         Chapt 9 -- Identifying Market Segments And Targets (cont’d)

 

T   Feb 5          Exam 1 -- Chapts 1,3,4, & 9 (100 pts.)

 

Th Feb 7          Chapt 5 -- Consumer Behavior

 

T  Feb 12         Chapt 5 -- Consumer Behavior

 

Th Feb 14        Chapt 6 -- Organizational Markets And Buyer Behavior

 

T  Feb 19         Chapt 7 -- Reaching Global Markets

 

Th Feb 21        Chapt 8 -- Marketing Research:  From Information To Action

                                   

T  Feb 26         Chapt 8 -- Marketing Research:  From Information To Action (cont’d)

 

Th Feb 28        Chapt 10 -- Developing New Products And Services

 

T   Mar 4         Exam 2 -- Chapts 5,6,7,8 & 10  (100 pts.)

                                   

Th Mar 6          Chapt 11 -- Managing Products And Brands

 

T  Mar 11        Chapt 11 -- Managing Products And Brands (cont’d)

 

Th Mar 13        Chapt 12 -- Managing Services

 

SPRING BREAK

 

T  Mar 25        Chapt 14 -- Arriving At The Final Price

 

Th Mar 27        Chapt 14 -- Arriving At The Final Price (cont’d)

                                   

T  Apr 1           Chapt 15 -- Managing Marketing Channels And Wholesaling

 

Th Apr 3          Exam 3 -- Chapts 11, 12, 14, 15  (100 pts.)

 

T  Apr 8           Chapt 17 – Retailing

 

Th Apr 10        Chapt 17 – Retailing (cont’d)

 

T  Apr 15         Chapt 18 -- Integrated Marketing Communications And Direct Marketing

 

Th Apr 17        Chapt 18 -- Integrated Marketing Communications And Direct Marketing (cont’d)

 

T  Apr 22         Chapt 19 -- Advertising, Sales Promotion, And Public Relations

 

Th Apr 24        Chapt 19 -- Advertising, Sales Promotion, And Public Relations (cont’d)

 

T  Apr 29         Chapt 20 -- Personal Selling And Sales Management

 

Th May 1         Chapt 20 -- Personal Selling And Sales Management (cont’d)

 

Final Exam     8:00 A.M on Wednesday, May 7

 

The final exam will cover Chapters 17, 18, 19, & 20 (100 pts.)