Murray State University
Spring 2006
Department of Management, Marketing, & Business Administration

MKT 475 Marketing Strategies for E-Commerce
Tuesday, Thursday 2:00  to 3:15, Room BB 209

(Prereq:  MKT 360 or Consent of Instructor)

Professor  Dr. Terence L. Holmes Phone  762-4108, e-mail  terry.holmes@murraystate.edu

Office Hours  Monday, 4:00 to 5:30 p.m.

   BB 409 C    Tuesday and Thursday, 8:30 to 10:30 a.m. & 3:30 to 4:00 p.m.

                       Wednesday, 8:30 to 11:00 a.m., 1:15 to 2:15 p.m.

                        (if none of these work, we can make an appointment)

Required Textbook
Cox and Koelzer, Pearson Prentice Hall, 2004.

Course Description
This course addresses selected computer/technology applications in marketing.  Concepts and techniques
important for understanding and applying such systems are emphasized.  The course is web-enhanced, with
both instructor- and publisher-upplied web resources.  The instructor website is http://campus.murraystate.edu/
academic/faculty/Terry.Holmes   (if you are reading a hard copy of this syllabus that looks like a lot of typing, 

but you can get there in three clicks from Racernet) and the publisher website is http://www.prenhall.com/cox.   

More information on how we’ll use these websites will be provided during the semester.

Learning Objectives

After completing MKT 475, students will be able to . . .
1. Define basic Internet marketing and e-commerce concepts and terminology
2. Recognize Internet and other important technology applications in marketing
3. Recognize and identify e-commerce and e-business models and their appropriate use
4. Apply web design techniques in addressing elements of the marketing mix

 

In part, the learning objectives are designed for students to develop the characteristics the university seeks to instill 

in its graduates, which are listed at the following site:

http://www.murraystate.edu/scholarships/msugrad.htm

Exercises
Students will participate in several lab exercises pertaining to various course topics.  I will provide
details preceding each exercise.  Discussions pertaining to these exercises will form part of the
participation grade.

Participation and Attendance
Activities will consist of class discussion, lecture, and class exercises in the lab.  During presentations in the lab by the instructor and other students, all monitors shall be turned offYou should attend class regularly, prepared to discuss assigned material and participate in assigned activities.  In-class performance of all activities and discussion of the attendant issues and information raised by these activities represents an integral part of the learning process.  Missing class will result in the following adjustment to the final grade:  four classes missed, one letter grade; six classes missed, two letter grades; more than six unexcused absences, E for the course.  Disruptive behavior will result in a lower participation grade.  Examples of disruptive behavior include leaving early and working on non-class related activities.  Any time E-tail Web Site Design is listed as a class activity you are expected to be working on your web site.  You may choose to do site design and editing work outside of class, on your own time.  That is fine, and commendable, but you must spend class time productively, visiting sites for design, merchandising, and other ideas, or using it to talk with me about ideas for your project.  Attendance is mandatory during the demonstration of web sites at the end of the semester.

 

Grading
There will be three semester exams of mixed format (i.e., one or more of the following:  short essay, definition, multiple choice, 

problem solution).   Make-up exams, given only for a university approved excuse, in a format designated by the instructor, must 

be scheduled within 24 hours of the missed exam. An e-store development project and hands-on exercises/participation will form 

the remainder of your grade.  A detailed breakdown of the grading for the project and the lab exercises will be provided during

the semester.  Grades are determined by total points as follows:


Exam 1         100      A = 537 or more points (89.5%)
Exam 2         100      B = 477-536
Final Exam    100     C = 417-476
Project          150      D = 357-416
Exercises      100      E = fewer than 357 points
Participation    50  
          Total  600 points
 

Academic Honesty Policy
You are expected to adhere to the standards of academic honesty, as stated in the
undergraduate bulletin.

Special Assistance
Please inform the instructor early in the semester of any special needs related to disability.

Schedule

(Subject to changes as circumstances dictate.  Any changes will be announced as early as possible.  Students are responsible for noting any such changes)

Jan 17   Introduction:  syllabus, teaching philosophy, importance of Marketing

              as a field of study, Overview of Marketing

              Diagram of Marketing Concept  

 

      19   Chapter 1,  Intro to E-Commerce, Web Design Basics

 

      24   Lab "E-Commerce Intro," E-Storefront Project Phase I , E-Storefront Project Minimums

 

      26   Chapter 2, Internet Presence

 

      31   E-Storefront Project Phase II, Lab "Differentiation," (a handout, not a hyperlink)

 

Feb 2  Chapter 3, Web Site Content, E-tail Web Site Design  

 

Feb 7  Retail Management Overview, Usability of Online Stores, Lab "Online Store Usability," E-tail Web Site Design  

 

       9  Chapter 4, Site Attractiveness,  Case/Exercise "Mall Anchors Away!," Retailer Site Visits, 

                Attractors, Lab "Attractors,"  E-tail Web Site Design

 

      14   E-tail Web Site Design, Exam Review

 

      16  Exam 1 (Chapters 1-4 and any supplemental material)

 

      21   Chapter 5, Site Appearance & Organization, E-tail Web Site Design, 

                Exercise, "Alternatives for Taking an E-Storefront Live"

 

      23   Lab "Colors" , E-tail Web Site Design

 

      28   Chapter 6, Publicizing & Linking your site, E-tail Web Site Design  

 

Mar  2  Lab "Links," E-tail Web Site Design 

 

         7  Chapter 7, Internet Advertising, E-tail Web Site Design  

 

         9  Lab "Promotion," E-tail Web Site Design 

 

       14  Chapter 8, Other Types of Promotion, also, Promo Products slides, E-tail Web Site Design  

 

       16  E-tail Web Site Design, Exercise "Promo Products"  (a handout, not a hyperlink)

 

       21  Spring Break

       23                                                         

 

 

       28  Chapter 9, E-Mail Marketing, E-tail Web Site Design

 

       30  E-tail Web Site Design, Exam Review

 

Apr  4  Exam 2 (Chapters 5-9 and any supplemental material)

 

        6  E-tail Web Site Design

 

     11 Chapter 10, E-Mail Mechanics, E-tail Web Site Design

 

      13  E-tail Web Site Design

 

      18  Chapter 11, Composing E-Mail, E-tail Web Site Design

      20  Lab E-Mail, E-tail Web Site Design, Course Wrap-up and Review

 

      25  Demonstrate Your Site

 

      27  Demonstrate Your Site

 

May 2   Demonstrate Your Site

        4   Demonstrate Your Site,  Final Exam Review

 

Final Exam   Wednesday, May 10, 1:30 p.m.

Back to Terry Holmes' main page
 
Supplemental Lab Exercises

1   Lab Exercises  

2   Lab Exercises

3   Lab Exercises,  
4   Lab Exercises
5   Lab Exercises
6   Lab Exercises

7   Lab Exercises
8   Lab Exercises  

 

Statement of Affirmative Action and Equal Opportunity

 Murray State University does not discriminate on the basis of race, color, national origin, sex, religion, marital status, age, or disability in employment, admission or the provision of services, educational programs and activities, and provides, upon request, reasonable accommodation including auxiliary aids and services necessary to afford individuals with disabilities an equal opportunity to participate in all programs and activities.  For information regarding nondiscrimination policies contact the Office of Equal Opportunity, 270-762-3155 (V) or 270-762-3311 (TDD).

University Links

Academic Honesty:     http://www.murraystate.edu/cbpa/PDF/Honesty.pdf 

 

Code of Ethics:           http://www.murraystate.edu/cbpa/PDF/Ethics.pdf

 

Appeals/Grievance:    http://www.murraystate.edu/cbpa/PDF/Appeals.pdf