myGate Two-Factor Authentication

Murray State University began offering Two-Factor Authentication (2FA) for myGate on August 26, 2019 in an opt-in period. This also affects any system that uses your myGate credentials, such as Canvas, the Service Catalog, and Banner.

On Tuesday, October 1, 2019, myGate 2FA will become mandatory for all employees and students accessing those systems. On that day, any user not signed up will be presented with a notification screen informing them of the mandatory date as well as information on how to enroll and an enrollment button. This notification screen will be presented every time a user logs in with their myGate credentials until they have enrolled or the grace period is over. Any user not enrolled in myGate 2FA by Tuesday, October 22, 2019 will be unable to access any of these systems until they have completed the enrollment process.

To enroll now, login to myGate and click on the blue “ENROLL IN MYGATE 2FA NOW” button on the Home tab.

Information Systems has provided support documentation to help our users understand and enroll in myGate Two-Factor Authentication:
• myGate Two-Factor Authentication FAQ
• Setup a mobile/cell phone, a tablet, or a landline phone
• Generate backup passcodes
• Set your browser to remember you for 30 days
More articles and information can be found in our Service Catalog myGate 2FA category.

For any questions not answered in our support documentation, contact the MSU Service Desk at msu.servicedesk@murraystate.edu or 270-809-2346, Monday-Friday, 8:00am-4:30pm Central.

Open Enrollment

Open Enrollment is the annual opportunity for benefits eligible faculty and staff to review their current benefits and make changes for the next calendar year. This year, Open Enrollment will be held from 8:00 a.m. October 18, 2019 – 11:59 p.m. November 1, 2019. Please refer to the following link for more information murraystate.edu/headermenu/Offices/HumanResources/Benefits/OpenEnrollment.aspx.